Covid-19 Update

April 14, 2020

With the current COVID-19 disruptions, we are operating with minimal staffing but still able to process and ship most online, phone and mail orders within one to two business days.  We follow CDC and Washington state suggested best practices, and are fortunate to have a work environment that is easily cleaned with good social distancing. Our retail store in Bothell, Washington is closed until Washington state allows us to re-open.

The worldwide pandemic has affected our ability to keep some products in stock.  This past week we finally received a large shipment of Akubra hats, some of which were originally expected back in January.  Delayed by global shipping disruptions, we were very pleased to have these hats!  We still have a few outages, awaiting our next shipments, but most styles are well stocked, including the Kiandra.

Spring is here, and with it Panama hat season.  Unfortunately our spring order has been delayed by the COVID-19 closures and we are out of stock of some sizes, in particular of our Darwin Panama, a customer favorite.  We hope to receive these hats mid-May.  Orders can be placed now – we will keep you updated if further delays occur and won’t charge your credit card until we ship.  If you have immediate need of a Panama or straw hat, please consider our Gambler Panama, the Vented Panama and Featherweight Panama by Mayser, and Akubra’s Hemp Balmoral.

We thank our vendors, many like us small, family-owned businesses, for adapting to these unprecedented times. And we thank you, our customers, for your patience and understanding. We hope life gets back to normal soon.

 

 

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